REVIEW OF ISLAMIC LAW ON THE PRACTICE OF ROUNDING WEIGHTS IN GOODS DELIVERY SERVICES (Case Study of the Nugraha Ekakurir (JNE) Kudus Route Agent)

Abstract

This study aims to find out how the practice of rounding off the scales on goods delivery services at JNE Kudus Agents and to find out the views of Islamic law on the practice of rounding off the scales. This study uses a type of research method, namely field research and qualitative approach methods. The data sources used are primary data and secondary data. Data collection techniques in this study consisted of three stages, namely observation, interviews, and documentation. In testing the validity of the data, this study uses the theory of triangulation. The subjects in this study were 3 people consisting of JNE parties and 2 JNE customers. The results of this study concluded that the practice of rounding off weights at JNE goods delivery services, many consumers felt disadvantaged because the Kudus JNE Agent had determined rates based on weights, but only weights based on kilograms were set. But the reality is that all the goods sent are definitely not right per kilogram. According to Islamic law regarding the practice of rounding off the weights of goods delivery services at JNE Kudus Agents, it is not permissible or unlawful. Because the system for rounding off the scales at JNE is not in accordance with the instructions of the Qur'an letter Hud verse 85 that it is prescribed to fill the scales. The practice of JNE Kudus Agent transactions is not in accordance with the terms of ijarah where there must be an element of willingness by both parties and the majority of consumers do not agree with the rounding of the scales. In addition, this practice is also contrary to the principle of justice which includes the principle of muamalah where the rounding of the weights at the JNE Kudus Agent only benefits one party, namely the JNE and tyrannizes the consumer.