PROTECTION LAW TO CONSUMER IN SYSTEM TRANSACTION CASH ON DELIVERY (COD) ACCORDING TO FATWA 05/DSN-MUI/IV/2000 CONCERNING CONTRACT AS-SALAM

Abstract

Legal protection for consumers is a very important thing, because it is useful for guaranteeing legal certainty and also guaranteeing the security of consumers in carrying out transaction activities. Transaction activities using the Cash On Delivery (COD) system, in which transactions by ordering goods in advance with a certain agreement, the goods will reach the buyer. The Cash On Delivery (COD) system is very practical because sellers and buyers don't bother to meet in person. Besides the practicality of this COD system, consumers are often at a disadvantage, because considering that consumers are objects to gain the maximum profit by the seller. For example, the goods that have arrived are not as ordered, or the goods that were ordered and arrived have defects. So this is where legal protection for consumers is very important and needed by consumers The Fatwa of the National Sharia Council of the Indonesian Ulema Council has regulated all matters related to economic activities, such as consumer protection. In the Fatwa of the National Sharia Council Number 05/DSN-MUI/IV/2000 regarding the salam contract, it is explained that if all or part of the goods are not available or lacking when the delivery time is available and the consumer is not willing, then the contract may be canceled or wait for the goods to become available.